New owners
New to your water feature?
Just bought a home with a pond, waterfall, or fountain and not sure where to start? You are in the right place. We help new owners understand what they have, get it running its best, and actually enjoy it.
First step
Start with a cleaning
The best first step is a cleaning service, sometimes called an exploratory drain and clean. We drain the feature, clean it top to bottom, and inspect the liner, pumps, plumbing, and filtration. When we are done, you have a fresh, healthy starting point and a clear picture of your feature's condition.
Learn your system
Get to know your feature
Not sure how your system works or what all that equipment does? We offer an on-site consultation. We walk the feature with you, explain how it runs, point out any problems, and talk through your options and solutions. No pressure, just answers.
Answers
Common questions
New owners tend to ask the same handful of questions about maintenance, winter care, algae, and cost. We put the answers in one place so you can get up to speed fast.